A Time of Change and Opportunity
The changing face of health care marks an unprecedented opportunity for us to bring our mission to life with new relevance and renewed determination. It calls us to reinvent the way we do things, introduce innovative programs and provide solutions that positively impact the industry and our patients.
Shaping the Future of Health Care
The current state of our health care system is evolving; to remain a sustainable system, it must continue to change. From advancements in technology to heath care reform, growth and change are our new normal.
The health care environment is reforming to address the challenges we face; fragmented care, variations in quality of care and access, and affordability concerns. These current challenges result in a lack of coordinated care patients need and deserve.
We continue to see wide variations in quality and clinical practices, despite the growing body of guidelines. And in the 21st century, many people are still having difficulty receiving health care for inexcusable reasons. Regardless of a patient’s situation, availability of care, regular access, and increasing costs prevent many Americans from receiving the care and attention they need for themselves and their families.
While there are significant challenges we must face in health care today, CHI Health at Home is actively engaging our health system partners, physicians, payers, and patients to improve processes and programs in an effort to deliver quality care, while making a positive impact on the growing needs in health care.
Demographic trends continue to support the relevance and growth of home-based services as a cost effective means of delivering care; however Federal health policy continues to create barriers through regulatory hurdles and payment cuts that impede our performance and progress.
The shifting focus from patients receiving care at the highest-cost sites (hospitals, skilled nursing facilities, rehabilitation facilities), to integrating home care, is largely the result of the continued implementation of the Affordable Care Act and payer incentives.
Well coordinated home-based services dramatically impact the overall total cost of care; affordable daily in-home care costs, reduced readmissions to the hospital, shorter hospital stays, and lower utilization of high-cost services.
Home health industry growth, projected annually at 6-8 percent over the next ten years, will be fostered by an aging population and the preference for treatment at home. Combined with the prevalence of chronic diseases, growing physician awareness and acceptance of care in the home, cost effective treatment options, the movement to proactive patient monitoring, and advances in technology, we may exceed projected growth rates.
Not only is CHI Health at Home the lowest cost and patient preferred setting for care, we have a proven track record of providing better health through improved outcomes including lower readmission rates, improved ambulation, timely initiation of care, and clinical outcomes measured across the industry through Home Health Compare. CHI Health at Home exceeded the national average in 7 out of 9 outcomes when compared against our peers.
Through this time of change, we will rely on the skills we have developed through our many years of service. These skills will help us build a bridge from today to tomorrow.
How We're Changing
The challenge of our nation’s rapidly evolving health care environment has catapulted our transformation into a better organization.
These changes require us to consider, collaborate, and construct relevant strategic imperatives that will advance the value proposition of home-based services: to deliver specialized care cost effectively at home, with improved outcomes through patient-centered care.
Our ability to adapt to the growing and changing needs of our patients enables us to provide solutions that contribute to the overall health of our patients and the community. We will continue to generate new ideas to match the needs of those we serve. It is our responsibility to embrace innovation in order to provide extraordinary care.
The Next Era of Health Care
Our strategic plan gives us the opportunity to be a solution and contributor to the future of health care. Through a combination of better quality, patient access and service combined with lower cost, we can lead the change we want to see, today and into the future.
Connected to the Community
Moving toward the next era of health care as One CHI will create new strength in our system of care as we work to improve our current health care system. While CHI Health at Home has national strength, it also possesses local expertise. We are committed to serving our patients and the communities, where we live.
We Are Better Together
The health system ownership structure and existing joint venture partnerships with hospitals provides distinct advantages for CHI Health at Home. As part of each system, we have a seat at the table with stakeholders on a national and local level. These partnerships also provide the opportunity for CHI Health at Home to recommend and engage in collaborate efforts such as Bundled Payment Initiatives and Clinically Integrated Networks.
Our dedication to clinical excellence and quality care set us apart from the rest. We have the capability to design clinical programs that address the needs of our patients and serve as a resource for the entire industry. We are ahead of the curve when it comes to developing and implementing specialized programs for home care and home infusion including: Health Connection Initiative, CareLinks, and ARCH for home care and Nutrition Programs for home infusion.
Our unique model of care gives us the platform to see our patients on a regular basis; we get to learn about our patients and are integrated into their lives. We are invested in our patient’s care and results. We support family members and caregivers as well as our patients. With our approach to high-touch care, we are able to prevent and preempt potential health hazards and issues; we know what you need, before you need it.
Through our various programs and strategic priorities, we are embracing the opportunities of change and producing amazing results. The Centers for Medicare and Medicaid Services created a Five-Star Quality Rating System to help patients and their families make better and more informed choices about home healthcare providers. Giving a rating between one star (the lowest) and five stars (as the highest), CHI Health at Home agencies far exceed the star ratings distribution for the entire home health industry as measured by CMS.
Our health care system is undergoing rapid and dramatic change. There is an urgent call to deliver high value, cost effective care today while developing different systems of care for tomorrow. CHI Health at Home is doing just that by being positioned to adapt to these needs, while staying true to our mission and values.